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Refund policy

Every Golf Print House print is made to order, just for you. Because of that, we don't accept returns or exchanges for change of mind, or for ordering the wrong size or frame color. Please double-check your selection before you order.

Damaged, defective or wrong item? We'll make it right, free.

If your print arrives damaged, misprinted, defective, or isn't what you ordered, email us at hello@golfprinthouse.com within 30 days of delivery. Please include:

  • your order number
  • a clear photo of the problem (and of the packaging, if it was damaged in shipping)

Once we've reviewed it, we'll send you a free replacement or give you a full refund, whichever you prefer. You don't need to send anything back.

Lost packages. If your order is confirmed lost in transit, we'll send a free replacement or refund you in full. See our Shipping Policy for how we handle late or missing packages.

Wrong address. We can't be responsible for orders sent to an incorrect or incomplete address entered at checkout. If one comes back to us, we'll gladly reship it at cost.

Cancellations. You can cancel or change your order within 12 hours of purchase for a full refund. Email us as soon as possible. After 12 hours your print may already be in production, and we can't cancel it.

Refunds. Approved refunds go back to your original payment method. They usually show up within 5–10 business days, depending on your bank.

Questions? Email hello@golfprinthouse.com. We're a small shop and we want you to love your print.